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DELIVERY
From doorstep dilemmas to delivery signatures, we’ve got you. Missing parcel? Damaged delivery? Or just needs a little extra TLC? All the answers live right here.
Do I need to sign for my delivery?
Australia:. Express Shipping - Orders are sent with Authority to Leave, meaning no signature is required on delivery and may be left in a safe place at the delivery address if no one is home. USA, Canada, UK, NZ, Asia, Europe and everywhere else:. Ex
My tracking shows my package is delivered but I cannot find it, can you help?
If your order is marked as delivered but you can’t locate it, we recommend first checking the following locations where it may have been left in a safe place or signed for:. If you still can't find it, please reach out to the shipping carrier directl
What if my package is lost or arrives damaged?
We’ve got high standards.. we expect your order should arrive in perfect condition.Think it’s gone wrong with delivery? Reach out to us with your order number and the details, and we’ll take it from there!. Not what you expected? If your order arrive