Your gift card or store credit is valid for 3 years from the date of issue.If you are unsure if your gift card is still valid, or need a balance check, please contact us here with the gift card code so we can look this information up for you.

Your gift card or store credit is valid for&#xA0;3 years from the date of issue. If you are unsure if your gift card is still valid, or need a balance check, please contact us <a href="https://iamgia.com/au/pages/contact">here</a> with the gift card code so we can look this information up for you.

How long is my gift card/store credit valid for?

Yes! You can purchase gift cards directly from our website. If you are looking to purchase a gift card for our AU site, click here. If you are looking to purchase a gift card for our US site, click here. Please ensure you purchase the gift card in th

Yes! You can purchase gift cards directly from our website.&#xA0;If you are looking to purchase a gift card for our AU site, click <a href="https://iamgia.com/au/products/online-evouchers?collection=everything">here</a>.&#xA0;If you are looking to purchase a gift card for our US site, click <a href="https://iamgia.com/products/online-evouchers?collection=everything">here</a>.Please ensure you purchase the gift card in the correct currency for the correct region as gift cards are region-specific and can only be used on the site they were purchased from. Delivered instantly by email, they&#x2019;re the ultimate last-minute gift.Once you receive your gift voucher, you can forward the email to the recipient or print it out to share IRL!

Can I purchase a Gift Card?

Gift cards are region-specific and can only be used on the site they were purchased from. Need to switch yours between our AU and US store? No problem - reach out to us here and we’ll help convert it 🖤. Heads up: We may need to verify a few details,

Gift cards are region-specific and can only be used on the site they were purchased from.Need to switch yours between our AU and US store? No problem - reach out to us <a href="https://iamgia.com/au/pages/contact">here</a> and we&#x2019;ll help convert it &#x1F5A4;Heads up: We may need to verify a few details, and the card will be converted at the current exchange rate.&#xA0;

Can I use my gift card on the AU & US site?

Gift cards and store credits are non-refundable once issued. They’re valid for 3 years - plenty of time to treat yourself or pass it on to someone else 🖤

Gift cards and store credits are non-refundable once issued.They&#x2019;re valid for 3 years - plenty of time to treat yourself or pass it on to someone else &#x1F5A4;

Are gift cards refundable?

Pro tip: Copy & paste the code to avoid any sneaky spaces or typos.

<ol><li style="font-size: 16px;">Add your fave GIA fits to cart.</li><li style="font-size: 16px;">Head to the payment section.</li><li style="font-size: 16px;">Enter your gift card code in the &#x2018;Gift card or discount code&#x2019; box and hit &#x2018;Apply&#x2019;.</li><li style="font-size: 16px;">The amount will come off your total automatically Pro tip: Copy &amp; paste the code to avoid any sneaky spaces or typos.</li></ol>

How can I redeem my gift card for my purchase?

Contact our I.AM.GIA Customer Service babes here for any questions or queries you may have. 
We will get back to you as soon as we can!

I.AM.GIA

Whether you’re grabbing one for a friend/loved one (or treating yourself), using a store credit from a return, get all the details here on buying and redeeming the gift card on your next fit!

GIFT CARDS

Where do you ship to?

When will my order be shipped?

When will I receive my order?

What are the duties & taxes for international shipping?

What if my order tracking shows it is in customs hold?

Why is my tracking showing a delivery estimate outside of the shipping timeframes advertised?

Why hasn't my tracking updated?

Why does my tracking state 'Returned to Sender'?

Where is my order being shipped from?

What are your shipping costs? How much do I need to spend to get free shipping?

SHIPPING & TRACKING

Do I need to sign for my delivery?

My tracking shows my package is delivered but I cannot find it, can you help?

What if my package is lost or arrives damaged?

DELIVERY

SHIPPING & DELIVERY

What return options are available?

What item(s) are eligible for a return?

How long do I have to return my item(s)?

Can I receive a refund to via AfterPay, ShopPay or PayPal?

Can I return my item without the original packing?

Do you offer exchanges?

Can I return sale items?

RETURN POLICY

Can I edit my return that I have booked?

My order cannot be found when lodging a return. How do I fix that to book my return?

Where can I find my return label?

My return label has expired, what happens now?

I've experienced an issue with my return label, how do I fix this?

RETURN BOOKING

How do I ship my return?

Do I need to pay for return shipping?

Can I include multiple returns in one parcel?

What is the return address?

RETURN SHIPPING

When will my return be processed?

Where will my refund be issued?

My card has been cancelled. Will I still receive my refund?

I returned for a gift card. Why is my AfterPay or ShopPay still being deducted?

RETURN PROCESSING

RETURNS

I have an issue with my order, what should I do?

Can I change my address after I completed my purchase?

Can I change items in my order after I completed my purchase?

Can I cancel my order?

Where can I find my order number?

Why didn't I receive an order confirmation?

What should I do if I receive a faulty or damaged item?

Why was my order cancelled?

When can I expect my pre-order to ship?

What if I only received part of my package?

Can I edit my order?

Can I upgrade my shipping?

ORDER ASSISTANCE

How do I apply promo/discount codes to my order?

I am a new customer, where can I find my welcome discount code?

I forgot to apply my discount code to my order. Can you apply it?

Can I use multiple discounts and codes?

Can I use multiple payment methods?

What currencies can I purchase in?

I am having trouble logging into my account.

I want to pay with AfterPay but it is not coming up as an option.

Can I get a tax invoice for my order?

When does the sale end?

Where do I find my wishlist items?

CHECKOUT & ACCOUNT

How often do you restock?

How do I find my best size?

Why is the Blare Set so popular? How do I style it?

Do you have any stores?

PRODUCTS & SIZING

When will the winner be announced for the latest giveaway?

I am an influencer and am interested in PR & Collaboration with you. How do I get in contact?

I received an email an email to collab, how can I verify this is from I.AM.GIA?

COLLABORATIONS & GIVEAWAYS